1. “Trailblazer: The Power of Business as the Greatest Platform for Change” by Marc Benioff, Monica Langley, Currency
The founder and co-CEO of Salesforce delivers an inspiring vision for the future of business — one in which anyone is empowered to change the world.
2. “Ignore Your Customers (and They’ll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience” by Micah Solomon, HarperCollins Leadership
Discover how to create exceptional customer service and a superior customer experience, learning from the greatest companies of our time.
3. “Restoring the Soul of Business: Staying Human in the Age of Data” by Rishad Tobaccowala, HarperCollins Leadership
The hidden key to successful transformation in any organization lies between human intuition and data-driven insights.
4. “Strengths Finder 2.0: A New and Upgraded Edition of the Online Test from Gallup’s Now, Discover Your Strengths” by Tom Rath, Gallup Press
StrengthsFinder 2.0 is meant to be the most accessible of all the books, to be used with employees at all levels of an organization.
5. “The Great Game of Business” by Jack Stack, Broadway Business
Now available in paperback, this book has, since 1992, become the primer for open-book management, a new method based on the concept of democracy, the spirit of sports, and the reality of numbers. Includes a user’s guide and a discussion guide created especially for this edition.
6. “The Coffee Bean: A Simple Lesson to Create Positive Change” by Jon Gordon, Damon West, Wiley
From best-selling author Jon Gordon and rising star Damon West comes “The Coffee Bean,” an illustrated fable that teaches readers how to transform their environment, overcome challenges and create positive change.
7. “Fanocracy: Turning Fans into Customers and Customers into Fans” by David Meerman Scott, Reiko Scott, Portfolio
The most powerful marketing force in the world isn’t social media, email blasts, search ads or even those 15-second commercials before a YouTube video. It’s fandom.
8. “Originals: How Non-Conformists Move the World” by Adam Grant, Viking
The No. 1 New York Times bestseller that examines how people can champion new ideas — and how leaders can fight groupthink.
9. “The Customer Success Professional’s Handbook: How to Thrive in One of the World’s Fastest Growing Careers — While Driving Growth for Your Company” by Ashvin Vaidyanathan, Wiley
The definitive “Customer Success Manager How-To-Guide” for the CSM profession from GainSight, which brought you the market-leading “Customer Success,” has become a critical asset to organizations across the business landscape.
10. “The Drama-Free Workplace: How You Can Prevent Unconscious Bias, Sexual Harassment, Ethics Lapses and Inspire a Healthy Culture” by Patti Perez, Wiley
Eliminate sexual harassment, unconscious bias, ethical lapses and other HR nightmares Companies spend millions on legal compliance training and initiatives to eliminate workplace drama and the resulting low morale and lawsuits, but don’t always get the results they want.
11. “More from Less: The Surprising Story of How We Learned to Prosper Using Fewer Resources — and What Happens Next” by Andrew McAfee, Scribner Book Company
12. “Secrets of Sand Hill Road: Venture Capital and How to Get It” by Scott Kupor, Portfolio
13. “Growth IQ: Get Smarter about the Choices That Will Make or Break Your Business” by Tiffani Bova, Portfolio
14. “The Spark and the Grind: Ignite the Power of Disciplined Creativity” by Erik Wahl, Portfolio
15. “Rebel Talent: Why It Pays to Break the Rules at Work and in Life” by Francesca Gino, Dey Street