As I mentioned in my last post, non-verbal communication is often overlooked as an important barrier to successful communication. During my recent vacation, I had a new experience that I will now use in my classes because it is another clear example.
At the beginning of virtually every college course I teach, regardless if it is a public speaking or a marketing class, I explain the “science” of communication. As a quick refresher, communication models have at least six components: A sender; receiver(s); a message, a method of communicati…
