For Cancelled Services
No refunds will be issues for cancelled subscriptions. If you wish to cancel your subscription, you must do so by contacting our circulation department at 563-588-5620 or firstname.lastname@example.org at least 1 business day before your subscription renews.
We will not provide pro-rated refunds for early cancellations.
For technical issues / other circumstances
If you are not able to use our online service due to technical difficulties or other circumstances, we may offer refunds or credits determined on a case-by-case basis.