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Refund Policy

For Cancelled Services

No refunds will be issues for cancelled subscriptions. If you wish to cancel your subscription, you must do so by contacting our circulation department at 563-588-5620 or at least 1 business day before your subscription renews.

We will not provide pro-rated refunds for early cancellations.

For technical issues / other circumstances

If you are not able to use our online service due to technical difficulties or other circumstances, we may offer refunds or credits determined on a case-by-case basis.